Shipping Policy

Order Processing

Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays)

Shipping Methods and Delivery Times

Standard Shipping: Delivery within 5-8 business days.
Note: Delivery times are estimates and may vary depending on the destination and shipping carrier. Delays may occur due to unforeseen circumstances such as weather, holidays, or carrier delays.

Perishable Items

Due to the perishable nature of our marshmallows and cookies, we take special care in packaging to ensure they arrive fresh and intact.

Shipping Restrictions

We currently only ship to addresses within India.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order via the carrier’s website using this number.

Delivery Issues

Missing or Delayed Orders: If your order has not arrived within the estimated delivery time, please check the tracking information provided. If there are further issues, contact our customer service at thedoridorii@gmail.com or 7710020950

Return and Refund Policy

Due to the perishable nature of our products, we do not accept returns. However, if there are any issues with your order, please contact us within 7 days of receiving your order, and we will do our best to resolve the issue.